Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Terms & Conditions
Terms and Conditions for End-Customers
1.1. This webshop is operated by Copenhagen Distillery, which is hosted by Shopify Inc. They provide us with the online e-commerce platform, with the purpose of facilitating the sale of alcoholic beverages (spirits, wines, beers, etc.) and any related products (merchandise such as t-shirts, drinking glasses, caps, etc. and non-alcoholic beverages) (hereinafter jointly defined as the “Products”) to end-users (either professional end-users such as restaurants, bars, etc. or private such as private consumers – hereinafter jointly defined as “End-Customers” or “End-Users”) residing in a country serviced by Copenhagen Distillery.
1.2. Copenhagen Distillery is a developer, manufacturer, supplier, and distributor of Products that wishes to sell to End-Customers residing in a country, cf. Clause 1.1.
2. Relationship between Copenhagen Distillery and End-Customer
2.1. Copenhagen Distillery will properly manage its offering and ensure that relevant information such as price, alcoholic content and other details of the Products provided to End-Customers or described on the Platform is correct and accurate.
2.2. Copenhagen Distillery has full responsibility and full liability for the compliance of the Products including alcoholic beverages sold in respect of all rules and regulations in the country of residence of the End-User to which the Products are delivered. Copenhagen Distillery’s obligations to comply with local rules and regulations in the country of residence of End-User also extends to specifically cover rules and regulations in respect of the marketing of Products including alcoholic beverages in the country of residence of End-User and any limitations (including, but not limited to, limitations in respect of alcoholic percentages of alcoholic beverages, the age of the End-Users, etc.) which may apply.
2.3. Copenhagen Distillery is responsible for the quality of the Products sold. This not only covers the actual quality of the Products but also covers any deficiencies or defaults in respect of the agreement made between the Copenhagen Distillery and the End-User as regards the Products.
Copenhagen Distillery will handle all claims for the return of Products or financial compensation from End-Users related to default in the quality or specification of the Products delivered directly to the End-User.
Although Copenhagen Distillery does not warrant that the quality of any products, services, information, or other material purchased or obtained by End-User will meet End-User’s expectations, or that any errors in the Service will be corrected.
Copenhagen Distillery will handle claims in accordance with these Terms and Conditions and the rules and regulations applicable in the country of residence of the End-User.
2.4. Copenhagen Distillery is responsible for the shipping of the Products to the End-Users and is responsible for the proper packaging of the Products as deemed suitable for long-distance transportation by road.
In the event of damage to the Products during shipping or in the event of late delivery, which is not accepted by the End-User, Copenhagen Distillery will assume full liability for any such claims and losses.
To the extent that an End-User raises any claims against Copenhagen Distillery in respect of damage to the Products during shipping or late or faulty delivery, Copenhagen Distillery will assume liability for such damage in accordance with these Terms and Conditions and the rules and regulations applicable in the country of residence of the End-User.
3. Payments & Prices
3.1. Copenhagen Distillery will invoice the End-User the relevant price for Products as a set and agreed upon between Copenhagen Distillery on the one side and the End-User on the other side, including costs for transportation and delivery and costs for local excise duties.
3.2. Prices for our products are subject to change without notice. Copenhagen Distillery shall not be liable to the End-User or to any third party for any modification, price change, suspension, or discontinuance of the Service.
4. Products or services
4.1. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
4.2 Copenhagen Distillery has made every effort to display as accurately as possible the colors and images of our products that appear at the store. Copenhagen Distillery cannot guarantee that the End-User monitor's display of any color will be accurate.
Copenhagen Distillery reserves the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Copenhagen Distillery. Copenhagen Distillery reserves the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
5. Consumers’ right of cancellation
5.1. Under Danish law, consumers have a general right of cancellation (“fortrydelsesret”) which applies during a two weeks period from entering into an agreement for delivery of goods and services to consumers. These rights of cancellation may be supplemented by similar rights of cancellation for consumers in the country of residence of the End-User. Such rights of cancellation also apply to the relationship between Copenhagen Distillery and the End-User.
5.2. To the extent that an End-User calls its right of cancellation, Copenhagen Distillery will make arrangements directly with the End-User for the return by the End-User of the Products delivered.
6. Platform functionalities
6.1. Copenhagen Distillery is responsible for any content descriptions etc. of products made available on the Platform.
6.2. The End-Users will not acquire any right of license or ownership or any other interest in the Platform and will not earn any kind of specific goodwill while using the Platform. All patents, trademarks, designs, use models, business names, and copyrights as well as any software underlying technology and information, data on users, etc. which is generated as part of the established, the management, and the use of the Platform belongs to Copenhagen Distillery.
6.3. Copenhagen Distillery reserves the right to change, modify, suspend or discontinue all or any part of this Platform or the services offered by way of the Platform at any time.
6.4. Copenhagen Distillery may release certain services on their features while they are still considered to be a beta version, which may not work correctly, or in the same way as to how the final version may work and cannot be held liable in such instances. Copenhagen Distillery reserves the right to refuse to provide access to the Platform to any users for whatever reason.
7. Limitation of Liability
7.1. Should Copenhagen Distillery become liable for any deliveries of Products including alcoholic beverages to the End-Customer, such liability is limited in the following ways:
1. No indirect loss is covered including, but not limited to, any loss of data, any loss of revenue, loss of sales, etc.
2. Damages are under any circumstances limited to the amount invoiced by Copenhagen Distillery to the specific End-Customer in question.
3. Only claims based on circumstances of gross negligence or intent can be raised against Copenhagen Distillery.
4. Copenhagen Distillery is never liable for errors on the Platform, underlying software, or any information provided by End-Users. The Platform and its functionalities are provided to End-Users “as is”
The limitations and exclusions in this Clause “Limitation of Liability” apply to the maximum extent permitted by applicable law in the country of residence of the End-Customer.
7.2 Copenhagen Distillery does not guarantee, represent or warrant that End-user use of our service will be uninterrupted, timely, secure, or error-free.
8. Data Protection
9. Other Terms and Conditions
9.1. Copenhagen Distillery may from time to other change these Terms and Conditions.
9.2. These Terms and Conditions constitute the entire agreement between End-Customers and Copenhagen Distillery concerning the Products delivered and services provided by Copenhagen Distillery with respect to the Platform with due respect to any preceptive rules and regulations for the protection of End-Customers which are at the same time private consumers in the country of residence of the End-Customer. If a provision of these Terms and Conditions is found to be unenforceable, the remaining provisions of these Terms and Conditions will remain in full force and effect and an unenforceable provision will be substituted by an enforceable provision reflecting as closely as possible the original intent of the parties. Copenhagen Distillery’s failure to reinforce any provision of these Terms and Conditions shall not be deemed a waiver of its right to do so at a later point in time.
9.3. Any complaints in respect of the quality or delivery service in respect of the products ordered by the End-Customers should initially be directed in writing to Copenhagen Distillery in question.
The business address is:
Kløvermarksvej 70 D
2300 Copenhagen, Denmark
CVR: 3566 4653
Complaints can be filed by using the following mail: email@example.com.
9.4. Disputes in respect of these Terms and conditions and any other disputes or claims in connection with the services by Copenhagen Distillery in respect of the Platform shall be settled in accordance with Danish law with the City Court of Copenhagen, Denmark, as a legal venue in the first instance unless otherwise provided for with due respect of any preceptive rules and regulations for the protection of End-Customers which are at the same time private consumers in the country of residence of the End-Customer.
10. ACCURACY OF BILLING AND ACCOUNT INFORMATION
10.1 End-customer agrees to provide current, complete, and accurate purchase and account information for all purchases made at Copenhagen Distillery’s store. End-customer agrees to promptly update End-customer’s account and other information, including an email address and credit card numbers, and expiration dates, so that Copenhagen Distillery can complete transactions and contact End-customer as needed.
For more detail, please review our Returns Policy.
10.2 Copenhagen Distillery reserves the right to refuse any order End-user places with us. Copenhagen Distillery may, in their sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that Copenhagen Distillery makes a change to or cancels an order, Copenhagen Distillery may attempt to notify that End-user by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. Copenhagen Distillery reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
We only ship within Denmark through this platform.
For shipping in Germany, please visit:
For shipping in Sweden, please visit:
For shipping in UK, please visit:
We handle the orders in the order they are received and we deliver within 2-4 days for same-country delivery.
For orders placed on the weekend, or during holidays, please expect the delivery time to be extended as our shipping partner doesn't not pick up goods outside of business hours.
Custom shipping needs
Please contact our support at firstname.lastname@example.org if any questions.
Capacity and age
By placing an Order through the website you warrant that you are both 1) legally capable of entering into binding contracts; 2). of legal age to purchase alcohol in your country.
Legal ages by country:
- 18 years old in Denmark, Germany, and Belgium
- 20 years old in Sweden, Finland, and Lithuania
- 16 years old in Luxembourg
- 18 years old in all other EU countries
When your order is placed we will send you an e-mail confirming your order was received. When your order has shipped we will send you an e-mail with a shipping confirmation that also functions as the binding purchase agreement.
Orders in the webshop, as well as any correspondence and contracts, are in the English language.
If you have a discount code, enter the discount code during the checkout process in the field labeled "discount code" and click "apply". Please note that you can only redeem one discount code per order.
Payment methods and prices
Supported payment methods are:
- Apple Pay
- Google Pay
All prices are including VAT, where nothing else is mentioned. During checkout, the total price includes VAT plus any delivery/shipping costs.
VAT Rate 25%
Kløvermarksvej 70 D
2300 Copenhagen, Denmark
+45 93 83 65 13
CVR/VAT - 3566 4653
DK35664653300 - DK35664653301
Last updated: 29.04.2022